Outlining the innate connection between employee engagement and customer advocacy, Amanda shares a formula for building the most potent type of advocacy - that which exists between the four walls of your business. A fresh new approach to leadership fundamentals, this keynote, workshop or program will unite your team on the most powerful common goal - your customer.
HOW CAN YOU CREATE ANTIDOTES TO DISRUPTION AND BUILD AN ENDURING BRAND?
With consumer expectations changing as a result of COVID-19 and 2020’s challenges, a shifting landscape requires business owners and marketers to think differently when it comes to brand-building. Now is the time to think differently, to show true business bravery and to think in EPIC terms - not necessarily just in scale but in character. In this presentation Amanda outlines a customised blueprint for how any brand can be built to last.
YOUR AUDIENCE WILL LEARN:
• The key characteristics of brands built to last
• Why striving for EPIC has never been more critical
• A 12-point blueprint for building an EPIC brand
• Why expertise and thought leadership are more important than your product or service
• The secrets of creating a brand positioning that captures the hearts and minds of your customers
• How to create a culture of innovation and make decisions that are insights-driven
• How to deliver a consistently EPIC experience.
In a post-COVID world, the concept of human connection has permanently shifted. While we are valuing and craving human connection more than ever, the reality of our new virtual world is that our style and way of connecting needs to evolve - both personally and professionally.
In this interactive keynote, Amanda shares
- the impact COVID and extended uncertainty has had on human connection
- how brand connection has shifted in the minds of consumers
- why shifting from a transactional to a relationship mindset is now more important than ever
- five proven strategies for connecting virtually
- the three common traits of master communicators
- why curiosity and commonality are the keys to influence
... and more.
The retail sector is Amanda’s pet passion. Combining the latest consumer research with a proven process for attracting, retaining and maximising a loyal customer base, Amanda presents a plan for creating a world class in-store experience and innovative marketing strategies for the modern age. With passionate and meaningful insights, Amanda will motivate, inspire and reinvigorate your audience.
Decoding the science of advocacy, Amanda explores why existing customer bases are the greatest hidden asset in any business and outlines a plan to create a brand that customers willingly and enthusiastically rave about. She presents a customised approach for harnessing brand advocacy in a post digital age and why the combination of high tech and high touch is the next frontier in brand disruption.
Speaker fees: We're not able to provide this information on the website. Please call us on 0450 077 997 for more information.
Inspiring. Humourous. Engaging. Memorable. After wowing audiences in 14 countries for more than a decade on the speaking circuit, Amanda is widely regarded as one of the best female speakers in Australia.
Amanda can provide a high energy, entertaining keynote or facilitate a structured, tailored workshop for a small group – or anything in between. She has presented for audiences ranging from 30 to 3,000 at all levels of business and has tailored her message for a diverse range of industries – from fitness to finance, homewares to housing, automotive to accounting, real estate to retail, cosmetics to communications, pets to politics.
Amongst Amanda’s many other achievements are Young Australian of the Year for Career Achievement, the 2000 Sydney Young Businesswoman of the Year Award and, in 2003, the prestigious Centenary Medal from for Business Innovation. Vibrant, energetic and passionate, and renowned for her comedic style, Amanda Stevens delivers serious entertainment value along with ideas that will change audiences’ thinking and motivate them into action. Her ability to connect with all kinds of audiences has made her a real conference favourite.
Amanda was highly entertaining and our group engaged easily with what she had
to say and were left feeling motivated and inspired to change our current sales process to include many of her techniques. I would give Amanda 10 out of 10 and have been happily recommending her to my colleagues and friends since I heard her speak.
Definitely the best presentation of our entire conference. Amanda is able
to share tailored research and strategies in a way that’s entertaining. Her energy is infectious.
Amanda’s session was one of the standout highlights of the conference. She was engaging, funny and shared very relevant and current insights.
– TravelportAmanda’s words of wisdom were a hit. Her ‘real stories’ really resonated with the audience. We loved how she kept the topic relevant yet humorous –
most enjoyable.
Amanda’s session was the highlight of the conference for me. Amanda is a talent and really knows how to get the crowd laughing … I’ve learnt a lot.
– Allied PetroleumAmanda is world-class. Her keynote was the talk of the conference and everyone commented on how practical and valuable her ideas were.
– HorselandAmanda was fantastic. She spent time to research our industry and adjust her
message to suit our audience. She attended the dinner after each presentation to network with our clients. Amanda was a delight to work with and I would (and have already) highly recommend her.
Amanda is fantastic. She’s able to communicate complex statistical data in a way that’s applicable, relevant and fun. She takes her audience on a journey of discovery and reunites them with their passion for business.
– Reed ExhibitionsA very captivating, engaging and motivational session on insights into customers and retail. Amanda provided thought provoking actions for our marketing managers.
– Mirvac RetailOne of the most engaging and funny speakers I’ve seen in a very long time.
Amanda is the perfect combination of insight, entertainment, humour and take-aways. Nothing short of brilliant!
Amanda is world-class. Her keynote was the talk of the conference and everyone commented on how practical and valuable her ideas were.
– LJ Hooker Real EstateI’ve been to many large conferences over the past 20 years, which have included world class presenters and in my option Amanda is in the league of excellence.
– Doug Harwood | Realmark Real EstateAmanda’s first session was outstanding, this followed suit. An impressive, no very very impressive young lady. Once again, made us think outside the box of ‘real estate’.
– Leading Property Managers of AustraliaAmanda’s insights around building client advocacy in the real estate industry are unique, practical and presented in astute that inspires action.
– Buxton Real EstateFabulous presentation…. Highlight of the conference.
– Real Estate ResultsA ten out of ten. The feedback has been overwhelmingly positive.
– Commercial Radio AustraliaAmanda has spoken at several events for us and is consistently exceptional. She provides immense value on and off stage.
– Southern Cross AustereoOur last speaker was former treasurer Peter Costello. Enter Amanda Stevens. She blew the room away and set the standard.
– FairfaxAmanda’s speech at our conference impressed everyone with her insights on
selling and relationship-building. Her storytelling ability is amazing. The most impressive part of her speech was how the small changes in the services has improved the sales in a years’ time.
Amanda’s presentation at our conference in Vietnam was excellent – provided lots of practical thought starters and ideas that can be implemented quickly and easily.
– OptusFantastic! Engaging & vibrant speaker. Easy to listen to and connect.
– Griffith UniversityAmanda is one of the best speakers we’ve had. Her ability to connect with an
audience is unique and makes for an exciting presentation with lots of positive feedback afterwards.
A wonderful presentation with lots of take-aways.
– Disability Services AustraliaWe engaged Amanda for a nationwide tour and she was excellent. Exceeded
expectations in every way and many of her key points are still referred to in our dealerships today.
Such an engaging presentation – funny but with lots of great take-aways. Could listen to Amanda all day.
– Mercedes BenzAmanda was inspiring and very informative. I have a page of notes from listening to her presentation. Feeling revitalized about dealing with Guests and fellow staff members.
– ToyotaAmanda’s presentation was fantastic! I scribbled (yes scribbled!) so many notes wanting to get it all down to pass on to the team at the dealership!
I love the idea of story telling to engage the guest to buy and the idea that what goes on in the peripheral from the transaction can affect the experience. I will be looking at these from the customers view. Look out dealership!
Amanda was the clear favourite with the brokers during our last Expo series.
– Vero InsuranceAn inspiring presentation with lots of ideas to implement. I’ve come back to my business feeling pumped and ready to put things into action.
– Growth PartnersA very entertaining presentation that provided a lot of food for thought for our advisers.
– Centrepoint AllianceWOW … just amazing. Amanda took us on a 60-minute mind-blowing journey
and we were with her ever second of the way.
Amanda is very knowledgeable about her subject matter and is a great speaker. She was able to quickly adapt her presentation and content to suit our needs, made suggestions and tailored the content to better engage the audience. She has a relaxed and friendly approach that makes her very easy to work with.
– Credit Union AustraliaAmanda’s presentation was professional, powerful, positive, passionate and
persuasive. She’s an outstanding
presenter and speaker. We loved every minute.
Your greatest untapped marketing asset could by lying dormant in your business. Your existing customers, and your ability to turn them into walking advertisements for your brand could sky-rocket your sales and deliver you a steady stream of new customers that are carbon-copies of your best customers.
Your speaker can literally make or break your conference or event. And there's never been so many speakers to choose from then there is today. We help you cut through noise and select the best speaker for your audience, theme and budget. We're a Sydney based speaker's bureau providing speakers for events Australia-wide. Call us today and let us help you make the right decision!
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