Penny Burke

Don’t settle for what you’ve always had – you CAN change the status quo

Peter Drucker was right when he said ‘culture eats strategy for breakfast’ – but the real question is, how do you do it? And especially when your customers and workforce are more hybrid than ever before. If we want people to think or behave differently tomorrow than they did yesterday, then we need to understand how to engage them like never before.

In this keynote Penny will share:
• What the statistics and demographics tell us about how customers
and workforce have changed
• What people want from their workplaces – and how that has changed
during COVID – and differs by age and stage of life!
• How to inspire a workplace of inspiration and collaboration,
even with remote and hybrid teams.

How the best brands are forging more meaningful relationships with their customers

The new shopper has never been so interested in the narrative of your brand. No longer content with satisfying, customers today demand transparency and understanding of what you stand for, what you believe in, and what you value. Any marketer that wants to grow needs to understand the new measuring stick – ensuring your brand lives up to your promise.

In this keynote, Penny shared decades of experience with some of Australia’s best-known brands to help audiences discover:
• The new currency – what people are really looking for
in the future
• How the thirst to do good starts, and opportunities
to help your organisation do better
• The playbook to building genuine and authentic
relationships with your customer that they value as
much as you

Stand up, stand out and WIN

FAME: The condition of being known or talked about by many people, especially on account of notable achievements. What are you famous for? How do you build fame in business? When Penny Burke talks about Fame it's not in the celebrity context, it's fame within the corporate world for individuals, leaders, companies and brands.

In the world of marketing and advertising Penny Burke was a Director of Australia’s largest advertising agency and has been recognised by her peers as a member of the all-time best advertising agency ‘Dream Team’. In this role she helped create some of Australia's most iconic brands and campaigns such as Pro Hart Stainmaster Carpet (“Meester Hart, what a mess!”), “Not Happy Jan” (Yellow Pages) and the randy milkman (“Milk.Legendary Stuff”). How do you work out what you’re famous for?

Whether it’s building FAME for your personal brand; building FAME for your product or service, or building FAME for your leaders, Penny shares the secrets of finding your FAME.

The big trends affecting how Australians live, work and play

COVID has changed virtually every aspect of the sales channel – from sourcing and manufacturing, to getting it on the ‘shelf’ (virtual or physical). Perhaps the greatest area of change is connecting with customers in a changing marketplace. In this keynote, Penny unpacks the big trends that have come out of COVID that will affect your market, your industry and your employees.

Penny tailors this keynote to your specific market or audience to help you identify:
• How people’s shopping and buyer behaviour has changed
• What people will be looking for to satisfy their needs in the future
• What this will means for you – how your business can better connect
with customers of the future.

Understand what really drives your customer and get more sales

When selling your product or service, the logical thing is to sell what makes your product different or unique, right? Well yes – but FIRST you have to understand who you are selling to, and how they currently behave. And because people aren’t rational, it might just be that what you think is the best thing about your product – doesn’t actually float the boat of your customers.

In this keynote Penny unpacks the science of behaviour change theory
and explains;
• What the statistic and demographics tell us about the population
• What behavioural science tells us about how people think and behave
• Common myths and mistakes about changing behaviour
• Tips and suggestions of what will work better

Penny Burke is a masterful workshop facilitator, having moderated literally hundreds of sessions, that extend the learnings from a keynote and help delegates and workshops participants embed implications into their own work practice or lives.

As an experienced Non Executive Director (GAICD) of a number of commercial boards, Penny is uniquely placed to facilitate workshops with senior C-suite executive teams and boards, given she knows and faces the same issues professionally. Penny is equally adept with a room of 100 middle managers in workshops up to three hours, hot-seating individuals and tailoring content to suit each audience.

If you need a thoroughly experienced business consultant who can run workshops either to extend her keynote sessions, or as stand-alone topics on demographic trends, marketing, sales, behaviour change, or leadership, then Penny is an outstanding choice.

Feel free to get in contact – Penny is only too happy to work with you to design the optimal workshop session, from 2 hours to full day; from virtual to face-to-face, Penny will run a fastpaced, interactive workshop with actionable outcomes and learnings for all participants.