The Hon. Victor Dominello

In this Keynote Victor unpacks the challenges and opportunities ahead for Australian organisations grappling with the fast-paced evolution of generative AI.

With the rare experience of 12 years as government minister overseeing a number of digital projects and innovations including the development of the ServiceNSW app, digital driver’s licenses, QR Check-Ins, vaccine certificates and NSW’s dine and discover vouchers, Victor has a keen understanding of what leaders need to know about artificial intelligence and the world of emerging technology.

Key Takeaways;
- A general overview of the latest developments in Artificial Intelligence
- Understand the geopolitical impacts of AI
- Understand how to foster digital trust by building trust into our AI systems
- Understand what steps modern leaders need to take to build their digital literacy

The 5 Simple Habits of Digital Leaders

In this presentation, Victor Dominello highlights key aspects of digital advancement, data-driven decision-making, empowerment, speed, customer focus, and leadership using the transformative journey of Service NSW as a case study.

Victor comprehensively examines the challenges encountered during large-scale transformation and best-practice strategies to ensure impactful collaboration, risk management, and trust-building in the digital ecosystem. Victor emphasises the necessity of fostering innovation in a risk-averse environment, balancing agility with essential governance structures to support high-level investments and reflecting on personal leadership growth to create an empowering and authorising environment for leaders and management teams. Additionally, he discusses the future prospects related to Generative Artificial Intelligence (Gen AI) and its role in the digital landscape.

Key Takeaways:
- Understand the critical components of driving a large and sustained transformation effort, including making strategic bets, structuring programs, ensuring collaboration, focusing on the customer, cultivating a positive culture, establishing partnerships, tracking progress, and managing risks.
- Recognise the importance of building trust in the digital ecosystem, fast feedback loops, and the pivotal role of data in enhancing customer experiences.
- Develop strategies to foster innovation and achieve step-changes in a risk-averse environment while ensuring safety, ownership, and clarity.
- Balance the need for speed and agility with essential governance structures to support high levels of investment, particularly focusing on the roles of leaders and management teams.
- Reflect on personal leadership growth, managing for impact, creating an authorizing and empowering environment, and fostering collaboration and alignment.
- Understand the evolving role of Generative Artificial Intelligence (Gen AI) in the future digital landscape.